Cookie Policy
1. Introduction
This Cookie Policy explains how xHosts UK ("we", "our", "us") uses cookies and similar technologies when you visit our website or use our services. xHosts UK is operated as a sole trader business based in the United Kingdom. This policy should be read alongside our Privacy Policy.
2. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, improve user experience, remember preferences, and provide information to the website operator.
3. Types of Cookies We Use
a) Strictly Necessary Cookies
These cookies are essential for the operation of our website and services. They enable core functionality such as account login, security, session management, fraud prevention, shopping cart or checkout functions, and other essential website features. These cookies do not require user consent where permitted by law.
b) Functional Cookies
Functional cookies allow the website to remember choices you make, such as preferences, saved settings, or interface customisation, to provide a more personalised experience.
c) Analytics & Performance Cookies
Analytics and performance cookies help us understand how visitors use our website by collecting information such as page visits, traffic sources, navigation paths, and usage patterns. This information helps us improve website performance, usability, and services. Data is aggregated and anonymised where possible.
These cookies are only used where consent has been provided.
d) Marketing Cookies
Marketing cookies may be used to deliver relevant advertisements, measure campaign effectiveness, or provide promotional content. These cookies are only placed where you have provided explicit consent and that consent may be withdrawn at any time.
4. Third-Party Cookies
Some cookies may be placed by third-party service providers, such as analytics providers, payment processors, fraud prevention providers, embedded content providers, or other service partners used to support our website and services.
These third parties may process personal data outside the United Kingdom. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place in accordance with applicable data protection laws, including the UK GDPR where relevant.
5. How We Use Cookies
We use cookies and similar technologies to:
- Maintain secure logins and account sessions
- Protect against fraud, abuse, and unauthorised access
- Remember preferences and improve website functionality
- Analyse website performance and visitor behaviour
- Support billing, checkout, and client area functions
- Measure the effectiveness of communications or marketing, where consent has been given
6. How You Can Control Cookies
You can control or delete cookies through your browser settings. Most browsers allow you to:
- View which cookies are stored on your device
- Delete existing cookies
- Block all or specific types of cookies
- Receive a warning before cookies are stored
Please note that disabling certain cookies may affect the functionality, performance, or availability of some parts of our website and services.
7. Cookie Consent
Where required by law, we will ask for your consent before placing non-essential cookies on your device. You may withdraw or change your consent at any time through available cookie controls, where provided, or through your browser settings.
8. Retention of Cookie Data
Cookies may remain on your device for different periods of time depending on their purpose. Some cookies are deleted when you close your browser session, while others may remain for a longer period to remember preferences or assist with future visits.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, regulation, or our business practices. Significant changes may be communicated through our website or other appropriate means.
10. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us via the client portal:
https://my.xhosts.uk
Last Updated - 8 March 2026